We offer a 14-day return guarantee for all products. Items must be in their original condition, unused, and accompanied by proof of purchase orer ethe proof of purchase. Returns will be processed withinon 5–7 working days of receiving the returned items.. Refunds are processed via the same payment method as the original payment. Depending on the paymengsanbieter kann es einige Tage dauern bis diese bei Ihnen angezeigt wird.

Shipping costs depend on various factors such as the weight, shape, and characteristics of the products as well as your delivery address. Buteine Panik! Sobald Sie Ihre Lieferadresse im Warenkorb eingeben, zeigen wir Ihnen die Versandkosten ganz einfach und transparent an. 

We reliably ship our products with our partners UPS and the Dachser freight company.
The ETS550 is shipped via Dachser freight; all other products are shipped with UPS.
Benefit from our competitive shipping rates!

Delivery time varies depending on the availability of our products and is displayed on the respective product pages. This is the estimated Anzahl an Werktagen von Ihrer Bestellung bis zur delivery. We thank you for your understanding if minor delays occur due to unforeseen circumstances.mmen sollte. Nach dem Versand Ihrer Bestellung erhalten Sie von uns eine E-Mail mit einem Link zur Sendungsverfolgung, damit Sie jederzeit wissen, wo sich Ihre Sendung befindet!

We manufacture in Germany at a fair price!
A discount is not part of our serious and tight calculation.

Aber wenn Sie bei Ihrer Bestellung in unserem Onlineshop dipayment method “Prepayment by Bank Transfer”, a 1.5% discount is automatically applied.

Of course, you are welcome to come by and pick up your order in person.
Please contact us in good time, ideally the day before, most easily by phone to agree on an approximate time.

Please note that card payment is not possible at our premises!
Bitte den Betrag bei uns vor Ort in bar begleichen.

Unfortunately, no further items can be added to a completed order in the shop.

Please contact us by phone if you would like to add an item!

We manufacture our devices at our location in Augsburg, Bavaria.
This is the only way we can ensure the quality of our devices.
We source components, wherever possible, from local partner companies in the region.

The term "centering capacity" is not a truly meaningful term!

Das Zentrieren ist der erste und wichtigste step when working on the pottery wheel. In this process, the "lump" of clay is centred by hand onto the exact rotation axis of the spinning wheel head so that when throwing completely still under the hands and no longer "wobbles". For this, both the person and the machine need die meiste Kraft da hierbei die ganze Masse an Ton in Form gebracht werden muss.

Centering capacities of 20 kg – 40 kg and more stated by some manufacturers are absolutely unrealistic and misleading!

In reality, maximal 10kg Ton of clay at once. The machines could potentially handle more due to their power, but for the user it becomes increasingly difficult. Large amounts of clay are usually centred in several stages.

Bitte lesen Sie vorab den obenstehenden Abschnitt: "Was versteht man unter Zentrierleistung?".

Here are the realistischen Zentrierleistungen of our pottery wheels:
ETS250: 5 kg (up to 10 kg possible at lower centering speed – or 2×5 kg)
ETS350: 10kg
ETS550: no upper limit – very high power for professional use
​ ​konstante Drehzahl durch intelligente Inverter-Drehzahlregelung von Siemens.

Of course you can also throw directly on the aluminium wheel head!
The wheel heads / bat systems are only accessories and are actually intended for delicate masterpieces that might warp when removed from the wheel head.
The screw heads of the 3 central screws fill with clay.
This does not need to be removed either.

We exclusively use 2 of the highest-quality MDF grades available for our products:

Premium-MDF:

• Very low swelling due to moisture absorption
• Very high recovery after drying
• Ideal for bat systems to prevent inserts from jamming
• The manufacturer of the base material guarantees 50 years for uncoated outdoor use!

Super-MDF:

• Low swelling due to moisture absorption
• High recovery after drying
• Ideal for large wheel heads
• The manufacturer of the base material guarantees long durability for coated outdoor use.

MDF 150 mm and plastic 150 mm inserts are interchangeable – i.e., plastic 150 mm inserts can also be used in a bat system with MDF 150 mm inserts, and vice versa.

In die Basisscheibe der Bat-Systeme mit Einsätzen aus Biskuit-Fliesen 147mm only fit inserts from Biskuit-Fliesen 147mm.

If the wooden discs run slightly off-centre at the outer edge, this does not matter – you throw in the centre of the Scheiben und dort drehen Sie auf der Drehachse des Drehtellers.

Bedingt durch die unterschiedlichen Materialien von Wechselscheiben, Bat-Systemen, Pins und deren Fertigungstoleranzen kann es passieren, dass sich etwas Spiel zwischen Pins und den Aufnahmebohrungen ergibt.

Possible solutions:
1. Positionieren Sie kleine Kugeln aus Ton (approx. Ø5 mm) at even intervals on the Drehteller bevor die die Aufsatzscheibe aufstecken.
2. Use our cloth for bat systems.
3. Stellen Sie ein Tonbett auf dem Drehteller bevor die die Aufsatzscheibe aufstecken.

Hier hat sich wohl etwas Dreck zwischen Antriebswelle und Aufnahmebohrung des Drehtellers festgesetzt oder / und ein Kratzer gebildet.
Heat the wheel head at the top centre for approx. 1–2 minutes with a hairdryer. A heat gun works faster. This causes the mounting hole of the wheel head to expand sliwas aus und der Drehteller kann nach oben von der drive shaft.

Caution!: Protect the splash pan from the hot air (e.g. with a cloth)! It may otherwise be damaged.

Before re-attaching the wheel head, inspect the mounting hole and shalle auf for damage/dirt and remove any grooves or Kratzer mit sehr feinem Schleifpapier oder besser -Vlies scratches. Remove all grinding dust!

Then coat the shaft and mounting hole with a thin film of Ballistol universal oil.